The Email Settings section allows you to customize how VG Connect handles email interactions.
Customizing the Email Address
On this page, you can edit the email address VG Connect responds to and adjust the footer that appears at the bottom of each email.
Using Your Own Domain Name
You can use your own domain name for email responses. This feature currently supports Microsoft, Google, and Apple/iCloud email providers. Setting up your own domain name involves just a few steps:
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Create an Email: First, set up an email address within your email system. Make sure this is a dedicated email for VG Connect to respond from, as using an active inbox for your responses could cause conflicts with how VG Connect manages communications.
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Notify Us: Once you’ve created the email, reach out to us at csmsupport@thevirtualgurus.com and we’ll guide you through the final steps to complete the setup (this process takes around five minutes).
Customizing the Email Signature
You can customize the email signature to reflect your style and brand. This section allows you to include links, images, special formatting, and more. We recommend including your VG Connect chat URL and phone number to fully integrate the system across communication channels.
For technical support or a more detailed walkthrough, book a 1:1 onboarding session.